Week 3 | Relation/Interaction Between User And Computer

As we all know, Human-Computer Interaction (HCI) is a discipline concerned with the design, evaluation, and implementation of interactive computing systems for human use with the study of major phenomena surrounding them. The keywords are design, evaluation, and implementation of interactive computing systems fr human use. Since the interaction between user and computer is my major point, there are some issues that we (user) have to concern at.

Based on Shneiderman's 5 Guidelines About Error Message which are :

• avoid using term such as 'Fatal', 'Invalid', 'Bad'
• audio warning
• avoid uppercase and long code numbers
• message should be precise rather than vague
• provide context - sensitive help

Human and computer are different and they don't share the same feelings. Human invented computer, so no matter how useful they are, they can't replicate what human does and feels. The main point is, how the relation / interaction between user and computer can be good and functional? For instance, use an appropriate word for any programs that do not work temporarily so the user won't feel that the computer is like 'severely damaged'. Computer must know how to calm every user when there's some technical problems.

People are usually familiar with letters rather than numbers. When delivering an error message, avoid long cord numbers and use letters instead. The message should be simple, and that's surely can convince the users effectively without getting them annoyed with those computer error. As long as the computer functions and treat the user well, that is a good relation.

Anis Afiqah Mohd Farid
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